October 26, 2020

Privacy Policy

Antonella Riciniello
Counsellor and Psychotherapist – MIACP, MIAHIP

When you request treatment and I agree to provide that treatment we enter into a contract. The information you provide is entirely your choice.

The information I ask you to share with me for the process of Psychotherapy/Counselling is in order to provide you with the best possible approach to your therapeutic needs.

Collecting information allows me to do my job effectively. I can only use this information for the purpose for which it was recorded, that is, the provision of counselling or psychotherapy services.

During our first session I will take notes of what you and I discussed. In the following sessions I will keep minimum notes of our sessions.

Why I keep session notes:

  • To document and review the counselling and psychotherapy services provided.
  • As a protection from professional liability. I am legally required to keep client records for a period of 10 years. This is in line with the professional guidelines of IAHIP and IACP. After that period, I will dispose of all records in a safe and secure manner.
  • I keep your phone number in case I need to contact you in the event of a change to an appointment time

Data Storage:

  • All digital data will be encrypted.
  • All notes are anonymised according to GDPR guidelines.
  • I will keep your phone number on my phone for the duration of our work together and they will be removed upon termination. Your number will appear under your initials only. My phone is password protected.
  • I will never share any data with a third party unless data are requested because a person is involved in legal proceedings or because of Child Protection concerns.

You have the right to access the personal data of yours I hold by putting a request in writing to me via Subject Access Request (SAR). You also have the right to ask the correction of factual errors.

If you have any concerns on any of the above you have the right to let me know. If you are not satisfied with the response you have the right to raise the matter with the Data Protection Commissioner’s Office.

Website Privacy Policy

This section will explain how we use the personal data we collect from you when you use our website.

What data do we collect?

We collect the following data:

  • Personal identification information: Name, email address and any personal information you choose to leave in the Contact form.
  • We may collect some basic Non-Personally Identifiable Information about for example your IP address, browser.

How do we collect your data?

We collect data and process data when you:

  • Complete the Contact Form on the website.
  • Use or view our website via your browser’s cookies.

How will we use your data?

We collect your data so that we can:

  • Contact you if you request it.
  • Analyse traffic patterns to the website and understand how you use our website.

We will never share your data with any company.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

We uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website may use:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website may contain links to other websites, our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Updates and contacts

Changes to our privacy policy

We keep this privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 26th of October 2020.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Irish Information Commissioner’s Office.